Terms of Service

These Terms describe how we deliver digital, software, web, and related services offered by Builtapps IT Solutions. Where a separately signed Agreement exists, its terms prevail over these Terms to the extent of any conflict; otherwise these Terms apply to website use and to services we confirm in writing.

We may update materials on our site without notice; substantive changes to contractual obligations will be communicated as agreed between you and us.

You confirm that you have authority to bind yourself or the organisation on whose behalf you act. If you do not agree with these Terms, you must not use our website or accept our services.

You agree to comply with applicable laws and our reasonable instructions relating to timely feedback, access, approvals, and content you supply for use in deliveries.

Scope, milestones, timelines, acceptance criteria, and deliverables will be documented in schedules, statements of work, or change requests as applicable. Changes to scope-additional features, dependencies, rounds of revision beyond what is agreed-may affect schedule and pricing and require written approval.

Third-party licences, SaaS subscriptions, fonts, APIs, hosting, domains, analytics, payment processors, or similar items may be billed to you separately or reimbursed as agreed.

You agree to provide accurate information and timely cooperation reasonably required for performance:

• Timely approvals, credentials, logos, brand assets, and lawful content;
• A single accountable point of contact where useful for approvals;
• Compliance with third-party licence or platform terms affecting your assets.

Delays or failures attributable to you may extend timelines and incur additional reasonable fees unless we agree otherwise.

Unless otherwise stated in writing, fees and payment milestones are described in quotations, schedules, or invoices. Taxes, duties, and wire or transfer charges may apply as required by law or financial intermediaries.

Late payments may be subject to lawful interest or suspension of work until brought current after notice. Suspension does not waive our right to payment for work accepted or completed.

Our pre-existing IP. We retain ownership of tools, frameworks, know-how, and materials we owned before engagement or independently develop outside project scope, subject only to licences required to permit your use as agreed.

Licensed or deliverable IP. Upon receipt of payment in full for amounts due for those deliverables, we grant such rights as set out in the Agreement-typically a limited licence or assignment of expressly identified deliverables, excluding retained items such as backend components licensed on non-exclusive bases where customary.

Your materials. You represent that content and materials you supply do not violate third-party rights and grant us licence to use them to perform services.

Each party agrees to hold the other's confidential information in reasonable confidence and use it only to perform obligations under these Terms unless disclosure is compelled by law. These obligations persist for a commercially reasonable period after engagement ends unless information becomes publicly available through no wrongful act.

For personal data specifics, rely on applicable statements in our Privacy Policy.

We endeavour to supply services professionally and materially in accordance with agreed specifications. Except as expressly warranted in writing, our site and outputs are provided on an “as is” basis to the maximum extent permitted by law-we disclaim implied warranties of merchantability, fitness for particular purpose, non-infringement, and uninterrupted or error-free operation where allowed.

We do not guarantee specific business outcomes, fixed search-engine rankings, or third-party integrations outside our reasonable control unless explicitly committed in signed commercial terms.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, punitive, lost profits or revenue, reputational harm, loss of goodwill, lost data, except where misconduct or fraud renders such exclusions invalid.

Our aggregate liability arising out of or related to engagement is generally limited to amounts paid by you to us for the twelve (12) months preceding the claim, except obligations that cannot legally be capped (such as certain wilful misconduct or mandatory statutory regimes). You agree this allocation reflects contractual risk and pricing assumptions.

You indemnify us reasonably against claims caused by unlawful content you instruct us to publish or your breach of representations, subject to our prompt notice and sensible cooperation defence.

Either party may terminate for uncured material breach after reasonable written cure opportunity except where immediate termination is allowed by applicable law or an executed Agreement specifies otherwise. Termination affects future performance; accrued fees, licences granted before termination subject to retained terms, and accrued confidentiality duties survive appropriately.

We may discontinue site features or archival hosting after notice where commercial terms expressly cover maintenance periods beyond initial delivery unless separately renewed.

Assignment: neither party assigns rights without consent, except internal reorganisations or mergers with notice where permitted.

Independence: parties are independent contractors; no partnership, franchise, employment, or joint venture is implied.

Severability & waiver: ineffective provisions modified minimally to achieve intent; waiver of one breach is not a standing waiver unless signed.

Governing law venue: substantive obligations are construed under applicable Sri Lankan laws where not displaced by contractual choice mutually agreed elsewhere in writing-subject always to overriding mandatory consumer or sector rules affecting you where they apply.

Entire understanding: conflicting marketing materials yield to expressly signed commercial documents.

Website-use provisions may evolve; materially updated postings will revise the Last updated date shown above. Your continued use of publicly available website features following notice may signify acceptance unless a specific legal regime requires affirmative consent differently.

For paid engagements already executed, substantive commercial changes require mutual amendment as agreed-not unilateral substitution through this webpage alone unless allowed by statute.

See also our Cookie Policy for browser technologies on this site.

Contractual inquiries for Builtapps IT Solutions: hello@builtapps.com or our Contact page.